Contact Us
Effective date: August 9, 2026
The crockpot support team handles pre-purchase questions and post-order needs, including delivery, returns, payments, and privacy choices.
Verified contact methods
Brand / merchant: crockpot
Email: Support@crockovo.shop
Phone: 605-635-6130
Physical address: 5505 N Castle Dr, Sioux Falls, South Dakota, 57107, United States
Cookware transaction guide — Support route
The sections track a kitchen-product order from specification review through any available remedy. It identifies when support is available, which verified channel to use, and what order details help the team respond. This page applies specifically to crockpot and its selection of compact and family-size slow cookers, casserole appliances, enameled Dutch ovens, and kitchen cookware.
What to include
For an order matter, include the order number, purchaser name, item, and a short description. For damage, a reasonable photo may help. Never email a complete payment-card number or other unnecessary sensitive information.
When support is available
Customer service hours are Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles). Messages arriving outside those hours are reviewed on the next business day.
Policy questions
Send privacy access, correction, deletion, copy, or Do Not Sell or Share requests to Support@crockovo.shop. You may also contact us about accessibility or another issue using the same verified details.
How to reach the merchant
crockpot
Email: Support@crockovo.shop
Phone: 605-635-6130
Physical address: 5505 N Castle Dr, Sioux Falls, South Dakota, 57107, United States
Customer service hours: Monday to Friday, 9:00 AM–5:00 PM (America/Los_Angeles).